ALL SALES ARE FINAL. We accept returns for refund or exchange, for items with manufacturer defects or wrong item was packed and delivered only.
- The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received.
- If the goods/products has been used or damaged by the customer, there will not be any refund.
Bricks Smart will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 14 working days after the confirmation.
- Please return your purchase to the following address:
The Manager, Bricks Smart
5-01, Jalan Mahkota Residence 2,
Bandar Mahkota Cheras, 43200 Selangor.
- Please contact us at b[email protected] if you have any questions or doubts.
By complying with this policy, you are borne to read slowly, understand, and agree fully to the following sections before making any orders.
- Shipping & Delivery
- Loss Insurance Cover (If shipping method with loss insurance is chosen)
- Reward Points
The matter will not be entertained if you have placed an order but did not read slowly, understand, and agree to the sections above.
All customers are advised to study or survey the product and pick the correct / preferred item SLOWLY. Once order placed and payment done, customers should be responsible for their purchased. Therefore, all following enquiry will not be entertained:
- I like to cancel / refund my order because I bought the item that I already had.
- I like to cancel / refund my order because I got a better offer after doing comparison with other dealer.
- I like to cancel / refund my order because my son / daughter / friends do not like the product.
- I like to cancel / refund my order because your selling price is not reasonable.
- I like to cancel / refund my order because I forgot to apply Coupon / Rewards Points / Store Credit.